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Frequently Asked Questions

If you have an unanswered question, feel free to contact me.

FAQ: FAQ

How long does it takes to groom my pet?

Estimated duration is provided in the grooming section. It depends on how co-operative and how matted your pet is. My priority is to make grooming experience pleasant and stress-free for your pet.

Do you do last minute appointment bookings?

Appointment slots are first come first served basis. Hence, it is recommended that you book at least 1-2 weeks in advance for weekdays and 3-4 weeks in advance for weekends. Popular slots are after 5PM and during the weekends.

Will you be on time for our appointment?

I will try my upmost best to arrive on time for every appointment. However, there are times when I will be later for our appointment due to unforseen circumstances. This could be due to a delay (heavy dematting needed) in the earlier appointment. Hence, I thank you for your kind understanding in advance.

I tried calling you but I was unable to reach you.

I am unable to answer most calls as I am usually grooming or driving. However, please feel free to drop me a text/Whatsapp or email and I will reply you at the soonest.

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